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Application Exercises

12-10 In many selling situations, it is difficult, if not impossible, to demonstrate the product itself. List means other than the product itself that can be used to demonstrate the product features and benefits. 12-11 Develop a list of sales tools you could use in a...
Chapter 12 Review Questions

Chapter 12 Review Questions

Review Questions 12-1 Distinguish among the three types of need-satisfaction presentations: informative, persuasive, and reminder. 12-2 List the guidelines to follow in planning an effective consultative presentation.  12-3 Discuss the advantages of using the...

Chapter 12 Review Questions

13-1 Explain why a salesperson should welcome buyer concerns. 13-2 List the common types of buyer resistance that might surface in a presentation. 13-3 How does the negotiations worksheet form help the salesperson prepare to negotiate buyer concerns? 13-4 Explain the...

Exam 2

General instructions: You will have an hour and 15 minutes (75 min.) to complete this exam. Once you have started the clock with start. In other words, it will not save for you. I am expecting that you have spent the normal time preparing for this exam as you would...

Report 1

TPSYCH 400: Report #1   In this report, you’ll be asked to choose a topic within the field of psychology of women and gender that interests you, and then use UWT library databases (for this class use PsychINFO) to find an empirical study relevant to your topic...