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Case Study 3 

Choose 1 of the following 3 options:

  1. Chapter 7, “Applications: Evaluation of Two New Assessment Methods  for Selecting Telephone Customer Service Representatives”: answer  questions 1–3. (title page, at least three complete pages of original analysis and discussion, reference page).
  2. Chapter 7, “Applications: Conducting Empirical Validation and  Adverse Impact Analysis”: complete calculations to answer questions 1–4.  (title page, at least three complete pages of original analysis and discussion, reference page).
  3. Chapter 8, “Applications: Developing a Lawful Application Bank”:  complete the chart and submit as an APA-formatted appendix [following  the reference page]. (title page, at least three complete pages of original analysis and discussion, reference page).

Submit this assignment by 11:59 p.m. (ET) on Sunday.

Each case study and other written assignments must be submitted as one MS Word attachment

Professor’s recommendations/reminders:

  1. Prior to beginning this assignment, please explore the “Case Study Instructions” link above.
  2. Please review again the “Professor’s  Improvement Suggestions” document available for download in the  “Syllabus and Assignment Instructions” area of the Course Content.  Reading and following the “Case Studies” section of this document will  help you achieve full credit on the case studies.

If  Chapter 8, “Applications: Developing a Lawful Application Bank” is your  selected case, the typed application should be submitted as an  APA-formatted appendix following the references page; in addition to the  chart/table (appendix), you must also submit a minimum of three complete pages of original analysis and discussion. 

The  typed analysis and discussion must be in narrative prose, and not  bulleted statements. Continue to provide a title page, reference page,  and cite your references throughout the narrative.

  1. Select one of the assigned case studies and answer the specific case questions. (This is a CASE STUDY assignment – do not answer the general end-of-chapter discussion questions in error.)
  2. You  must submit one MS Word attachment containing a title page, at least  three complete pages of original analysis and discussion, and a  references page (a minimum of one current, scholarly reference published  in or after 2014). 

Correct use of the APA format for in-text citations and the references list is required for all BUSI 643 assignments.

One-inch  margins on all four sides, and 12 point Times New Roman fonts on all  pages – title page, narrative, and references list.

Good tips on how to cite in-text and list references are available in the Professor’s Improvement Suggestions document.

  1. Do  not add extra spaces between lines, do not add extra white space at the  top or bottom of pages, and do not use margins greater than one-inch.  Doing so will result in a short paper and a significant grading reduction.
  2. Submitting  2.9 pages of typed narrative or less will result in a significant  grading reduction. The required title page and required references page  do not count toward the minimum page count.
  3. The  case study must have a title page (title of paper, student’s name,  course number and name, and the date submitted) and an APA-formatted  references list.
  4. Graduate-level  analysis and discussion of case study scenarios requires good narrative  prose. As such, please do not submit bulleted or numbered statements in  case studies. 
  5. Use  tables and figures sparingly; if these are used they must be captioned  correctly in the APA format and do not count toward the three-page  minimum of typed narrative.
  6. The  APA format requires that you insert in-text citations at the correct  places in the narrative each and every time someone else influenced your  work and when you use the ideas, statistics, terms or information of  others.